Exceptions Management Quiz

10 questions to test your knowledge about SWIFT Exceptions Management
1- Percentage of SWIFT transactions that fail on the first attempt?
Less than 1%
2 to 5%
5 to 10%
Over 10%
2- How many banks globally are registered for the new Exceptions & Investigations solution from SWIFT?
Less than 40
40 to 70
70 to 100
More than 100
3- What is the fastest growing region for Exceptions & Investigations (E&I) in the world?
Europe
Asia
Americas
All the same
4- When will SWIFT phase out the MT messages currently used for exceptions management (n92, n95, n96, n99)?
2010
2011
2012
2013
5- What is the total cost of processing exceptions, compared to the cost of processing all payments?
10% of the cost
One third of the cost
Half the cost
Equivalent
6- How many countries are now participating in E&I programmes?
2 or 3
5 to 10
10 to 15
Over 15
7- Percentage of exceptions management that is automated today in the SWIFT world?
Less than 1%
Around 5%
Around 10%
More than 15%
8- Percentage of exceptions management that can be automated using E&I?
10%
25%
50%
60%
9- Average cost of processing an exception item?
Less than 10 USD
20 USD
30 USD
40 USD
10- How many ways of implementing Exceptions management solution?
Integrated solution
Standalone solution
Service Bureau
White label solution
All of the above
11- When is your institution planning to change its Exceptions Management and/or start an E&I project?
2009
2010
2011
2012